Get in Touch With Us

Got a question about a sweepstakes casino review, spotted something that looks out of date, or want to suggest a platform we should take a look at? This page explains how to reach our team and what you can expect once you do.

How to Contact Our Sweepstakes Casino Team

The best way to reach us is by email at [email protected]. We read every message that comes in and try to respond within a couple of working days. If your enquiry relates to a specific operator — say, one of the sites reviewed on our Best Non GamStop Casinos 2026 page — mentioning the name upfront helps us route it to whoever wrote or last checked that piece.

We are an independent comparison site covering sweepstakes and social casinos. We are not a customer support desk for any individual operator, so if your query is about a specific account, a coin balance, or a redemption in progress, you will get a faster answer by contacting that platform directly through its own support channels.

What We Can Help With

• Questions about how sweepstakes casinos work — including the difference between Gold Coins and Sweepstakes Coins, how the no-purchase-necessary entry method works, or how prize redemptions are generally handled.
• Corrections and updates — sweepstakes casino terms, state eligibility lists, and welcome offers change often. If you notice something on the site that looks stale or inaccurate, we want to know so we can look into it.
• Content suggestions — if there's a platform, a topic, or a comparison you think we should cover, tell us what you have in mind.
• Partnership or editorial enquiries — if you represent a sweepstakes casino operator or a related business, introduce yourself and explain what you're proposing.
• Responsible play concerns — if you or someone you know is finding it hard to keep gaming activity in check, let us know in your message and we can point toward general resources for support.

What We Cannot Do

We don't process redemptions, issue refunds, verify identities, or resolve account disputes — those matters sit entirely with the individual operator, since each one sets its own redemption thresholds, verification requirements, and terms. We also can't confirm whether a particular sweepstakes casino is permitted in your state; availability changes and is ultimately decided by each operator and by applicable state law, so always check the operator's own eligibility list and terms before signing up.

How We Handle What You Tell Us

A real person reviews every message — we don't rely on canned replies. If your note points out an error in one of our write-ups, ratings, or offer details, we'll look into it and update the page if it's warranted. We aim to keep our coverage of sweeps coin casinos, welcome bundles, and state-by-state availability as current as possible, and reader feedback is one of the ways we catch things that have moved on since our last check.

Before You Write In

A few quick checks can save time on both sides:

1. If your question is about a specific offer's terms — minimum redemption amounts, identity verification steps, or which states are excluded — check the operator's own site first, since these details are set and updated by them, not by us.
2. If you're under the applicable age requirement for the platform in question (commonly 18 or 21 depending on the operator and state), please don't attempt to sign up or contact us about account access.
3. Include as much detail as you can — page name, offer name, or the section you're asking about — so we can find the right context quickly.

Whatever the reason for getting in touch — a correction, a question about how the sweepstakes model works, or general feedback on the site — we appreciate you taking the time to write in, and we'll get back to you as soon as we can.